Safe-In support
How can we help?
Find a quick answer or send a message to support@safe-in.com.Frequently asked questions
Common questions about getting help with Safe-In.
Do I need an account to contact support?
No. The support form is available before you sign in or create an account.
What should I include in my request?
Include the page or feature involved, what you expected, what happened instead, and any error reference you can see.
Can Safe-In support help during an urgent workplace situation?
Safe-In support handles the application. Contact the reception or site team directly for an urgent safety or access situation.
Will I receive a confirmation?
Yes. After your request is accepted, a confirmation is sent to the email address you entered.
Can I report a security or privacy concern?
Yes. State this clearly in the subject and avoid including personal data that is not needed to investigate the concern.
Contact support
You will receive an email confirmation after your request is accepted.